How To Contact JP Morgan Chase Bank Customer Service

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Looking for the best way to contact Chase Bank Customer Support, then you have come to the right place. This post is going to take you through all the ways that you can use to contact the support at Chase. You do not have to worry about finding the correct number for your queries and requests regarding any financial services that you want to know from your investment bank.

The best Chase Bank Customer Service Phone Number as mentioned on their website is 1 (800) 935-9935

About J.P. Morgan Chase & Co.

J.P. Morgan Chase and Co., as we all know, is an American investment bank and provide financial services in various nations. The bank headquarters is located in New York City. It is the largest bank in the US and according to S&P Global, it is ranked sixth in the world.

CEO – Jamie Dimon (Since Dec 31, 2005)

Founder- J.P. Morgan

Subsidiaries – Chase Bank, J.P. Morgan & Co.  Chase Paymentech

Ways To Contact JP Morgan Chase Bank Customer Service

There are various ways in which you can reach out to the customer support at Chase bank. It all depends on the type of query you have, and the level of comfort you have with technology. For those who simply want to check out their bank details, or know about their cards, they can simply log into the online portal of the bank. But, if you have a big issue which needs attention real fast, then you can directly call the agents at the customer support.

On the basis of your comfort with the technology, you can contact them via one of the following methods ~

  1. Call Them
  2. Write an email to them
  3. Visit the official website and search for FAQs
  4. Go to their social media pages
  5. Write them a letter

Chase Customer Service Number

Usually, customers like to call customer support with some common questions, and sometimes they are crucial. Some of the most requested topics ~

  • To know about account management
  • Information about setting travel notification
  • Some people call because the forgot their username/password
  • To manage account alerts
  • If they have issues in making payments

.. and there are many more such questions. You can check them out on the FAQs Page of the Chase Bank

Here are the numbers that you can dial when you have any issue regarding your account at J.P. Morgan Chase Bank –

Online and Mobile Banking (Technical Support) – US Only1-877-242-7372
Online and Mobile Banking (Technical Support) – Outside US 1-713-262-3300
TTY/TDD Machines 1-800-CHASETD to call tech support by TTY/TDD

(1-800-242-7383 to call tech support by TTY/TDD)

Chase Bank Customer Service Chat

To chat with the media managers of the Chase Bank, you can visit the social accounts of J.P. Morgan Chase Bank. All you have to do is log in with your credentials on one of the social sites, and search for “Chase”. Or what you can do is just follow the following links, they will redirect you on the designated page of the Bank.

For Twitter Users – Chase Twitter Page

You can DM to the media manager on Twitter, or write a tweet with the handle “@Chase” to directly state your issue with the firm

For Facebook Users – Chase Facebook Page

Go to the page and then you can write on the timeline of the page, or send them a message on Facebook messenger. Please remember not to share any confidential information on social media to protect your privacy

For LinkedIn – LinkedIn Page of Chase

You can visit the LinkedIn page and write to the admins there.

Chase Bank Customer Service Email

Here are some of the links that you might have need of, like the customer support page. When you visit the customer support page, you will get various options for services that you might require. Select the topic you want a solution for and you will be redirected to the specific page.


Directly visit the customer support pageVisit
For personal banking optionVisit
To solve any dispute regarding credit cardsVisit
To write any complaint and feedbackVisit

Chase Customer Care

There must be many who would want to send a well-written letter to the representatives at the J.P. Morgan Chase Bank. For them, they have provided addresses on their website. To make matters easy for you, we have listed them below :

For Business Card Customers – To submit a dispute regarding your business card, write them at Customer Service, P.O. Box 15299, Wilmington, DE 19850-5299

Chase Bank Customer Service Hours

For all the disputes and matters regarding your account, you can contact the representatives through any method mentioned above in their working hours

Weekdays between 7 AM to 10 PM


Weekends between 9 AM to 8 PM

For information on contact service for other companies –

Contact Verizon Wireless Customer Support

Contact PayPal Customer Support

Contact Comcast Customer Support

Contact Spectrum Customer Support

Contact Uber Customer Support


If you have any other question regarding the topic, you can comment down in the reply section. If there is an error in the information, you can write to us, and we will be happy to edit the post. Thanks For Reading.

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2 thoughts on “How To Contact JP Morgan Chase Bank Customer Service”

  1. I have received a number of emails about my Chase account – I know these are a fraud because I do not have a Chase account. But the following link is appearing:

    chasebankingonlined dot freedynamicdns dot net/authen

    And I am sure this is not a Chase web page – others might not be as alert and be fooled.

  2. what is the actual email account for chase bank. when I go the customer service page, I find the secure message page, but it does not let me send a new message. it only gives me tips on how to solve the problem

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